Every design project starts the same way: "Can you send me your logo, brand guidelines, fonts, and product photos?" What follows is two weeks of back-and-forth emails, files in wrong formats, missing assets, and the classic "I think my colleague has the brand guide, let me ask."
Why this is painful
Design and branding work requires specific files in specific formats. You don't just need "the logo" — you need the vector file (SVG or AI), the PNG with transparent background, the favicon, the color palette with hex codes. Clients rarely know this. They send you a 200px JPEG they pulled from their website footer.
Email makes this worse because:
- You can't specify exactly which files you need in a structured way
- Large files (brand videos, photo libraries) hit the 25 MB attachment limit
- Assets arrive across 5-10 separate emails over several days
- You lose track of what you received and what's still missing
- Multiple people at the client company send conflicting versions
The better approach: upload page with a file checklist
Instead of describing what you need in an email and hoping for the best, create an upload page with a checklist. Each item specifies exactly what you need:
- Go to getfiles.app
- Title: "Brand Assets — [Client Name]"
- Enable the file checklist:
- ☐ Logo — vector format (SVG, AI, or EPS)
- ☐ Logo — PNG with transparent background
- ☐ Brand guidelines / style guide (PDF)
- ☐ Brand fonts (OTF or TTF files)
- ☐ Primary product photos (high resolution)
- ☐ Brand color palette (any format)
- Share the link with your client
The client sees a clear list. They attach a file to each item. You see in your dashboard which items are done and which are missing — without sending a single follow-up email.
Add your own branding
Since you're a design professional, the upload page should look professional too. Upload your agency logo and set your brand colors. The client sees your brand, not a generic tool. This is the kind of detail that signals competence.
For ongoing client relationships
If you work with the same client on multiple projects, create a new upload page for each project. "Website Redesign — Brand Assets" for the first project, "Social Media Campaign — Content" for the next. Each has its own link, its own checklist, its own deadline.
What about large files?
Brand photo libraries and video assets can be hundreds of megabytes. Unlike email, upload pages handle large files without compression. Files over 5 MB upload in chunks with automatic resume — so if the client's office Wi-Fi hiccups, the upload continues from where it stopped.
The freelancer workflow
- Client signs contract
- Send them an upload link with the asset checklist
- Client uploads at their convenience
- You get notified, download the ZIP, start working
- No "did you get my email?" follow-ups
This turns a typically chaotic process into something predictable and professional.
→ getfiles.app — create your branded upload page in 10 seconds. Free.